Municipal Services

At a glance key contact information:

  • Fire, Hazardous and Medical Emergency Call: 911
  • Bylaw Enforcement (animal, unsightly and other municipal concerns) during Office Hours Call: 403-647-3773 after hours 403-795-8521 or email:  main@milkriver.ca for follow-up purposes we can not accept anonymous concerns
  • Street Light Out or Power Outages Call: 310-WIRE (9473) or to report a street light out online click “HERE
  • Water Breaks or municipal emergencies during Office hours 403-647-3773 after hours 403-421-0140
  • Transfer Station Call: 403-642-7311

 

Garbage

The Public Works department picks up garbage on Tuesdays from the residential areas, and on Tuesdays and Fridays for the commercial areas.  Please box or bag all refuse.  Branches can be cut to three feet in length and tied.  Do not place grass clippings or garbage in alleys.  They are designated as fire lanes and should be kept clear of vehicles and debris.

Garbage Pickup & Inclement Weather Conditions

Heavy snowfalls and slippery streets may necessitate that garbage collection be restricted to streets that are safely accessible. When this happens, road conditions will be monitored throughout the day, and if possible, Public Works Department will try to pick up on your street.

If your material has not been picked up by 5:30 p.m., please bring it back inside and set it out again next week. You will be able to set out double the regular amount of garbage, on your next scheduled collection day by 8:00 a.m. Extra garbage resulting from the missed pickup may be placed at the curb in bags.

For any inquiries unrelated to weather and road conditions, please leave a message with 403-647-2339 or with the Town Office at 403-647-3773.

 

Water/Sewer/Garbage Billing

Bills are sent out bi-monthly. Utility charges can be pre-paid in January for the entire year to receive a reduction of one month’s basic charges.

Go paperless! Paperless utility billing = environmentally responsible choice

Sign up today, go paperless with the Town of Milk River new e-billing service!  You can save the environment and receive your utility bill by convenient email delivery by subscribing to the town’s new e-billing service.

The sign up process will require:

  • Utility account number
  • Name of customer
  • Valid email address

Why register for e-billing?

  • Be notified by email when your e-bill is ready
  • Direct delivery to your inbox
  • Reduce your monthly paper bill clutter
  • Eliminate delays from standard mail delivery
  • Reduce paper waste and lower green house gas emissions
  • Better for our environment

Utility bills will be sent out by email or by traditional postal mail service bi-monthly, depending on which method is set as the customer’s preference.

In order to sign up for the new e-billing service, fill out and submit the Registration Form.  Alternatively, you can print and mail the form, or bring it in to the Town of Milk River office.

 

Transfer Station

The Milk River/Coutts Transfer Station will be open on the following days:

Tuesdays – 9:00am to 5:00pm

Fridays – 9:00am to 5:00pm

Saturdays – 9:00am to 5:00pm

Contact 403.642.7311 for more information

 

Recycling

The Town provides a Recycling Trailer that is located at 201-8th Ave NW.

Following is a list of items accepted at the Recycling Trailer:

Milk Jugs and any Opaque (Cloudy) Plastic Containers (Plastic #2)Wash and dry, labels & lids need not be removed, crush.

Plastic (Plastic #1 to #7):  Rinse, remove wire handles, labels & lids need not be removed, No motor oil containers, toys, household hazardous waste, items with contents remaining or Styrofoam is not accepted.

Newspapers and Magazines:  includes inserts, all glossy magazines, small catalogues (1/2” thick), Not in plastic bags.

Mixed Paper:  printed white and colored papers, shredded paper, coated and uncoated papers, manila file folders, copy paper, envelopes, junk mail, no plastics or gift wrap paper.

Tin Cans:  Wash thoroughly, top lid slightly attached and pushed inward, labels can remain, do not crush.

Clear Glass Jars:  Labels can remain, must be clean, no colored glass, lids must be removed (put metal lids in with tin cans), no coloured glass,  chinaware, porcelain or ceramics.

 

Bylaw Enforcement

The Town of Milk River utilizes the Ridge Regional Public Safety Services (RRPSS) to ensure the bylaws of the municipality are upheld. The officers patrols the community each week, investigating animal complaints, unsightly premises complaints, and various other municipal concerns. Fines will be issued for non-compliance in certain cases. To contact our Peace Officers, please contact the Town Office during regular business hours, or after hours by calling 403-715-8513.  For more information about filling a compliant regarding a by-law contravention please visit our Municipal Forms Page.

 

Water

Milk River has a water system second to none in the province.  We have the capacity to pump 4545 cubic meters daily into a reservoir system and room to expand when the need arises.  The water is pumped directly from the river to the reservoir, is treated by our experienced professionals, and from there is fed either by the gravity system or the booster system to the Town.

Bulk Water Filling Station

The Town of Milk River operates one bulk filling station on 1st Avenue South where residents and businesses can obtain potable water – a fee applies. The bulk filling station are coin operated and open twenty four hours a day.

 

Fire Hall :

Phone: (403) 647-3833

Fax: (403) 647-3666

Emergency: 911

The Milk River and District Fire Department exists to protect and prevent fireloss and/or damage to the citizens of the Town of Milk River and surrounding areas, while maintaining a high level of professionalism.

The Milk River Fire Hall is located on Highway 501 (running through Milk River). The volunteer service operates with approximately 20 members, all dedicated men and women trained to serve their community, and runs two Fire Pumper trucks, one Water Truck, and a Rescue Vehicle.

Also, the Fire Department has responsibilities in responding to disaster situations – this could take the form of a plane crash, severe storm, flood, fire, chemical spill, or similar disaster. The Town of Milk River, through its volunteer “Disaster Services Coordinator” plans for and manages these possibilities. Every resident should be prepared by posting emergency phone numbers prominently in their home, developing an emergency escape plan, and preparing emergency kits.

If you require Ambulance or Fire Services for any reason, please call 911.